Friday, November 27, 2009

15 More Free Mystery Shopping Companies

It's a great time of year to be a myster shopper - you can get compensated for what you purchased, and get a small bonus for reporting back your experience. Here are 15 more companies that hire consumers to do their semi-dirty work.


Customer Service Experts, Inc
http://www.customerserviceexperts.com/

From the website: Customer Service Experts, Inc. (CSE) was created with a vision to improve the customer experience by focusing on the internal team and their direct link to customer satisfaction

Concerto Research
http://www.cv-market.com/
From the website: Concerto Research is the market research division of concerto marketing group, a truly integrated marketing services firm providing all three essential disciplines of marketing – consumer research, strategic planning and brand communications under one roof.

Data Quest
http://www.dataquestonline.com/
From the website: Established in 1981, Data Quest, Ltd. is a licensed, corporate private investigations agency that provides elite information gathering, loss prevention and detection expertise to companies, attorneys and individuals nationwide

DSG Associates,inc
http://www.dsgai.com/
From the website: Our experience indicates the higher standards clients have for their field information programs, the more they appreciate the unique perspective and unrivaled commitment to program integrity afforded by DSG Associates, Inc

Dunlap Associates
http://www.dunlapenterprises.com/
From the Website: We are continually looking for conscientious people to participate in Customer Feed Back Surveys. If you have a sincere interest in providing Customer Feed Back to restaurants and retail stores that you frequent in your neighborhood, please fill in the form below. When we have clients looking for Customer Feed Back in your area, one of our staff members will contact you..

Ellis  Partners In Mastery Shoppers
http://www.epmsonline.com/

From the Website: Mystery Shopping is a method of anonymously evaluating how well and how consistently community personnel are carrying out standards, policies and procedures

 
Focus on service
http://www.focusonservice.com/

From the Website: We need Mystery Shoppers who can be assigned a Dinner or Lunch visit to visit Longhorn Steakhouse and complete our online Survey about your experience.

Franchise Compliance
http://www.franchisecompliance.com/home.php
From the Website: Creating a consistent customer experience is really the magic of franchising. From the customer's first impression, to the point of sale, and back again - whether they're doing business in Texas or New York, Hong Kong or Europe, it must be the same experience.

Full Scope Inc
http://www.fullscopemysteryshopping.com/

From the Website: Full Scope Inc. is hired by restaurants, retail businesses and other service businesses to help them determine how the consumer perceives the quality of their service and product. We send shoppers anonymously into their locations to order a meal in a restaurant

 
Go Feedback 
http://www.gofeedback.com/

From the website: The mystery shopper acts like any normal customer. After the visit, the shopper fills out the designated form on our website, answering yes or no to simple questions and adding comments about the events that happened during the visit. In some cases, a narrative report is required. The information should be objective
 

Simon Survey
http://www.hndsight.com/

From the website: Simon Survey is a full-service information collection company.  Along with Hindsight Mystery Shoppers,

ICC Decision Services
http://www.iccds.com/

From the website: Enhanced customer loyalty, increased transaction size and conversion rates are goals that all retailers strive towards

Imaginus Inc
http://www.imaginusinc.com/

From the website: At Imaginus we are all about results...your results. Our mission is to provide business solutions that enhance organizational competencies and add significant value to the customer's experience, separating you from your competition

Imyst
http://www.imyst.com/

From the Website: We provide customized mystery shopping solutions for clients of all sizes throughout every industry
 
Infotel Inc
http://www.infotelinc.com/

From the website: Our strategic mission is to provide technology-driven mystery shopping services, delivering timely, accurate and actionable business solutions. Our services are built on quality, professionalism, dedication to service and 100% client satisfaction.

Intelli-Shop
http://www.intelli-shop.com/

From the website: IntelliShop helps companies better understand their performance, and that of their competitors, by providing customer-focused research services such as mystery shopping,
 

Ann Michaels & Associates
http://www.ishopforyou.com/

From the website: For the last decade, Ann Michaels & Associates has provided solutions for companies to keep abreast of issues that affect their business, brand, and reputation. Partner with us to ensure your company's success!


Jancyn Solutions
http://www.jancyn.com/

From the website: For 30 years, Jancyn has offered the utmost in client improvement programs

JC and Associates
http://www.jcandassociates.com/jc/assoc.nsf

From the website: J.C. & Associates LLC began business in 1999, with its mission to help businesses achieve and maintain the highest levels of Customer Service and Quality.

JKS-Inc
http://www.jks-inc.com/

From the website: JKS Inc. is a consumer market research firm that keeps your business growing...by keeping your customers and finding new ones

Wednesday, November 25, 2009

We thank our customers, contractors, and friends...

It's the big things, AND the little things that matter.

On Tuesday evening, our landlord brought our shared house a 15 pound turkey for Thanksgiving. She brings something to us ever month when she picks up her rent check - as a little "thank you". Although we appreciate the sentiment (her charming gratitude for us paying the rent..) we all had holiday plans, and everyone know what that means - 15 pounds of freezer space on a turkey that we didn't really deserve - or would ultimately appreciate, as a kind donation.

Most local DC food banks and churches places have run out of turkey donations - and yet, it was too late to do it last-minute, too - we would have had to wait for an announcement on the news for new drop-off locations. Hunger in the DC area has been high, with unemployment rates still rising.

We didn't need to have the turkey. Somebody else who needed it, did. Otherwise it would sit there until at least Christmas, so I put it in the fridge to let it defrost, and slept on it. Wednesday morning arrived and had to think fast.

I didn't have time to search down a church and get out to it - to be honest, I have a ton of things to do before tomorrow, aside from hunting down a day and a time for a last-minute turkey donation.

And then it came to me: CraigsList. You can find so very many things you need on Craig's List. And people who need things. A woman that she needed a holiday turkey desperately had posted the day before in "Stuff Wanted". She hadn't taken the ad down, so I assumed she may still be in needed, and my roomies and I agreed to call her immediately.

I told her I had a turkey she could have, and how it had actually come from our landlord, but we didn't need it. "I can drive," she said. "I can come over now if you give me the address.." She was at my door 15 minutes later, with an SUV holding a waiting, smiling son. Her name was Elsa. I handed her the heavy, cold poultry. I mumbled that it hadn't been defrosting too long, only about 15 hours, so I hoped it would work for her. She just said, "Thank you, thank you very much..." Her child, not school-aged, stuck his head out the window (there was a baby carrier in the front) who rolled down his window to smile and wave. My roommates kind of crept up behind me.

The cute little boy in the back gawked, and we gawked back, but it was friendly, and curious, a tiny last wave. I didn't learn the child's name or where they live or why they couldn't afford a turkey. I didn't have to feel a mistrust - even if you were just being frugal, a turkey is something you definitely need to save money on. I don't know the ending. I got a hug and a tiny twinge of relief that I was able to help somebody today. But it occurred to me that my optimism is definitely better when I am able to do just a small, decent thing for somebody now and then.

I believe that most people are like that, and I would really like ask you to support a cause this year. To be honest, I personally have invested much money in this business for rewards that will reap slowly. But I try to give wherever I can in whatever ways that I can, because I believe giving truly IS recieving.

This year has been a tough year for many people, and so many people are giving in so many ways, I hope you find a way to support a cause of your own this year. An amazing charity that helps women with homelessness and trauma issues, helps them get job training and recovery tools, and provides almost every tool for a healing a woman who is suffering can possibly need, is at N Street Village. If you don't have a specific charity in mind, please consider donating something (even products) to N Street Village this year.

Have a safe, warm, and Happy Thanksgiving.

-Melissa Brewer
Taking the Work from the work-at-home job hunt.

Wednesday, November 18, 2009

Would-Be Mystery Shoppers : Mystery Shopping Jobs

We've decided to let you all in on a little secret - we've got a list we're going to publish for free on our website, but first we're going to publish it here, in small increments. (It's HUGE) Mystery shopping isn't so much as a job, it's more of a "gig", so to speak. You either get paid or reimbursed for critiquing an experience being a consumer.

Here's the first batch of places you can sign up. It's recommended that you get a separate email address for these prospective gigs, some companies inundate you with emails!



Capstone Research
http://www.capstoneresearch.com/
From the website: CAPSTONE RESEARCH is a 30+ year old marketing research organization committed to delivering quality service. Client service is our hallmark, and we strive to partner with our clients to provide information and insights in a timely manner by the most cost-effective means possible.

 

Certified Reports Inc
http://www.certifiedreports.com/
From the website: Certified Reports, Inc. has been providing critical intelligence at the theatre level since 1956. Since its inception, CRI has been continually developing new and innovative methods of managing and reporting data to its clients.

 
Check Mark Inc
http://www.checkmarkinc.com/newhome/index-flash.html
From the website: What is today's consumer looking for? A store where the personnel are friendly and knowledgeable. One where the environment provides a positive experience and excellent service.


Cirrus Marketing
http://www.cirrusmktg.com/
From the website: You need the trained eyes and ears of a professional mystery shopper, a qualified Cirrus Marketing Consultants field representative, who can help you get important feedback from the real world, to see your business as your customers see it.

CKA
http://www.ckagroup.com/
From the website: We provide the tools to make informed business decisions that improve your customers' experience AND improve your company's bottom line.

Confero Inc
http://www.conferoinc.com/
From the website: Elaine Buxton, president of Confero, Inc., (www.conferoinc.com), has announced that the national customer experience measurement firm has been recognized by Inc. magazine as one of America’s fastest-growing private companies.

Consumer Connection
http://www.consumerconnection.net/
From the website: Consumer Connection specializes in customer service evaluations and analysis.

Consumer Impressions Inc
http://www.consumerimpressions.com/
From the website: If you have received unsolicited correspondence in the US Mail that includes a check for several thousand dollars, and asks you to wire money through WESTERN UNION or MONEY GRAM, THIS IS A SCAM. Pleasew sign up with us to get mystery shopping offers.

Ath Power
http://www.athpower.com/home/
From the website: Ath Power is a full service marketing research firm providing demand-side research to banking and financial institutions. We deliver actionable data and recommendations based on the most current qualitative and quantitative analysis methods.

Coyle Hospitality Group
http://www.coylehospitality.com/
From the website: Founded in 1996, Coyle Hospitality Group is a market leader in providing mystery shopping, quality benchmarking, brand compliance, and market research services exclusively for the global hospitality industry

Check Up
https://www.checkupmarketing.com/casestudies.html
 



 
CRG Mystery Shoppers
http://www.crg2000.com/
From the website: Are you wondering why some retail chain organizations continue to flourish in spite of headlines like above? Today's successful chains never stopped funding their key competencies -- employee recruiting & training, customer service and product innovation.

Customer-1st
http://www.customer-1st.com/shopper/default.asp
From the website: Consumers rate customer service by the manner in which they are treated by employees.

Customer Perspectives
http://www.customerperspectives.com/
From the website: The secret shopping services of Customer Perspectives™ allow you to view your company's service levels through your customers' eyes


That' s the first segment of our free mystery shopping job list. We'll be posting some every day until we run out... Then we'll be compiling a FREE EBOOK on our website, LittleWhiteEbook.com.

Sunday, November 15, 2009

Brighten Employment Currently Hiring Home Agents

Brighten Employment is currently hiring home agents in various locations, including Michigan. These are outbound calling positions that pay an hourly rate, plus commission. You should have telemarketing/sales experience and a standard home office setup.

Learn more about this work from home employment opportunity here.

Saturday, November 14, 2009

Work from Home Employers in the News

Alpine Access and LiveOps make the news a lot, but it's ALWAYS good to know that they are around, and still hiring. WSAW reports: http://www.wsaw.com/money/headlines/65130652.html

Online Tutoring - a great work from home employment opportunity for moms and dads

hhhhhOnline tutoring is a wonderful source of income for a stay-at-home mom. Many mothers dream of finding a way to make money at home so they don't have to put their children in daycare. Legitimate work-at-home positions are few and far between because of all the competition. Sure, there are plenty of phone jobs out there, but with noisy kids running around the house, it won't sound very professional and most companies will not allow noise in the background. Luckily, there is a growing demand for online tutors and it is strictly an computer business; no phone required.

Most online tutoring companies require their applicants to have at least a Bachelor's degree, although some require a teaching certificate as well. For women who have put their careers on hold in order to rear children, tutoring is a great way to supplement their husband's income while maintaining activity on one's resume. A background in tutoring is a plus, but not required, as it is easy enough to be trained for the position.

Typically, an online tutor will teach via an electronic whiteboard and chat session. With the whiteboard, both tutor and student are able to see each other's work and are free to draw math problems, load lesson plans and homework, etc. The chat portion of the screen is, of course, a way to speak to each other. The fact that student and tutor are not physically in the same room does pose an additional challenge to the lesson.

Some online tutoring businesses have been funded through the No Child Left Behind Act. Because of this government funding, tutoring has been made available to many at-risk, inner city children. Again, this poses another challenge, as the tutor may encounter troubled kids that don't want to be tutored at all. Tutors are instructed to be friendly and personable, but not to address any crass or rude remarks made by the students.

Online tutoring will not make anyone rich. It does, however, provide a respectable part-time income, with most companies starting at $10/hr. Certain businesses allow tutors to bid for jobs and claim their own hourly rate, with some successful tutors making as much as $50/hr. That is, however, rare. Although a stay-at-home mom may not be able to make full-time income from one tutoring company, scheduling with several different companies may be a viable option and a way to increase earnings. Either way, it can be a blessing for those wishing to stay at home and it certainly beats telemarketing.