Wednesday, January 16, 2008

Hilton reservations move their call center employees home

Hilton Reservations, based in Illinois, is closing its call center. But that doesn't mean the people that work there are out of a job.

Workers have the option of keeping their jobs and becoming a part of the virtual workforce.

To smooth the transitions for their workers, Hilton will provide $250 and an allowance for high-speed Internet service to allow employees to work from their homes. Pay rates will not change.

600 people across the US work for Hilton Reservations taking phone calls from their home. The call center in Illiois closing reflects their dedication to the new virtual call center model.

Here's more information about the Illinois call center.

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