The recent changes in the economy, specifically the US to Canadian dollar, are hitting Canadian call centers pretty hard. Convergys, a company that has standard brick and mortar call centers in Canada, and across the world, is now considering closing several of its Canadian call centers. It could be the first in a line of call center closings in Canada, as US companies can't afford to spend the money with the plummet of the US dollar.
Convergys also employs home-based agents in the US and other locations, but it remains unknown if they plan on replacing some of the Canadian jobs with virtual call centers.
Thursday, February 21, 2008
Convergys is Closing Call Centers in Canada
Subscribe to:
Post Comments (Atom)
1 comment:
hope there is a recovery of job industry,mainly in the call center sector.many call centers in canada provide good jobs and services to the clients an one such is virtual call center canada. let us wait for better job prospects in canada..thank you for the news from your article.
Post a Comment