There's a nice writeup in the Argus Leader Media - News today about how Esurance is employing people is Sioux Falls, South Dakota. Esurance currently employs 100 employees that work from home, and their shift schedules are self-designed.
They also speak with Nedra Harris, of Working Solutions, about the homeshoring model and the companies that aren't quite ready to adapt to the virtual call center model.
Check it out more about working from home in South Dakota here.
Monday, February 18, 2008
Esurance and Working Solutions in the News
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