Saturday, February 16, 2008

MetLife sends their Indianapolis call center home

A new trend seems to be following call center closings - the call center closes, but the employees keep their jobs. MetLife, of Indianapolis, IN has closed the call center to save money. However, the are converting their call center jobs to virtual call center jobs. Which means, in the future, they will be hiring more people to work from home.

Cool, huh? You can read more about it in the IndyStar.

No comments: